Cancellation Policy | My Skin Esthetics in Albuquerque, NM
Please review our appointment, rescheduling, and no-show policies before booking your visit.
At My Skin Esthetics, we highly value your time and commitment to your self-care
journey. To provide the best possible service to all our clients, we have established
the following cancellation policy:
Cancellation Notice: We kindly request a minimum of 24 hours' notice if you need
to cancel or reschedule your appointment. This allows us to offer the vacant
appointment slot to another client.
Late Cancellation or No-Show: If you cancel your appointment less than 24 hours
in advance or fail to show up for your scheduled appointment, we will charge a
cancellation fee of $50.00
Repeat Offenders: Clients who repeatedly cancel with less than 24 hours' notice or
fail to show for their appointments may be required to provide a non-refundable
deposit to secure future bookings.
Emergency Situations: We understand that emergencies can arise, and we will
handle such situations with empathy and understanding. Please communicate with
us as soon as possible in the event of an emergency, and we will work with you to
find a suitable solution.
Late Arrival: We strive to accommodate all our clients, and punctuality is greatly
appreciated. However, if you arrive significantly late for your appointment, we may
need to shorten the duration of your service to avoid inconveniencing other
clients.
Booking Confirmation: We send appointment reminders via email or text message
for your convenience. However, the responsibility to remember and manage your
appointments ultimately rests with you.
By booking an appointment with My Skin Esthetics, you acknowledge and agree to
our cancellation policy. We appreciate your understanding and cooperation in
helping us maintain the highest standards of service for all our valued clients.